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When applying for a new role, making a strong first impression is essential. One of the best ways to showcase your value to a potential employer is by providing clear, real-world examples of your past experience—and the STAR method is a proven way to do just that.
The STAR method is commonly used when responding to interview questions, addressing selection criteria, or adding achievements to your resume. It helps you structure your responses by breaking them into four key parts: Situation, Task, Action, and Result.
So, why should you use the STAR method—and what does it actually involve?
Why is it important to use the STAR method?
Helps structure your responses
Knowing how to structure your responses can be challenging, especially under pressure during an interview or when writing selection criteria. However, well-organised responses are easier for employers to follow and remember. The STAR method provides a simple and effective framework that ensures you include all the key elements—what happened, what you did, and what the outcome was.
Allows you to provide more detail in your responses
One of the most significant advantages of the STAR method is that it encourages you to provide detailed, specific examples from your experience. Rather than offering vague or general statements about your abilities, you can show how you’ve applied your skills in real-world situations. This not only helps demonstrate your value to a potential employer but also builds credibility and confidence in your ability to perform the role.
For example, instead of saying “I have strong problem-solving skills,” a STAR-based response might describe a time you successfully resolved a major client issue under pressure—and explain the steps you took to achieve that result. This paints a much clearer picture of your capability.
What does the STAR method involve?
Situation
Start by identifying a specific situation or challenge you encountered in a previous role. Ideally, choose an example that highlights the key skills or qualities listed in the job description. Provide enough context to help the employer understand the setting—what was happening, who was involved, and why it mattered. This sets the stage for the rest of your response.
Task
Next, describe the specific task, goal, or responsibility you were assigned. Be clear about what needed to be achieved and what your role was. This helps employers understand your level of responsibility and what is expected of you.
Action
Explain the steps you took to address the task. Focus on your individual contributions, even if you were working as part of a team. Outline what you did, how you did it, and why you chose that approach. This gives the employer insight into your decision-making process, initiative, and problem-solving skills.
Result
Finally, share the outcome of your actions. Emphasise how your efforts contributed to a positive outcome. Where possible, quantify your achievements—such as reducing errors by 30%, increasing customer satisfaction, or meeting a tight deadline. Emphasise how your contribution benefited the organisation, client, or team.
Using the STAR method effectively can make a big difference in how your job application or interview response is received. It allows you to communicate your experience in a clear, structured, and compelling way—something that’s especially important in competitive job markets or when applying for public sector roles.
If you’re unsure how to structure your examples—or want help showcasing your experience in the best possible light—Selection Criteria Writers can assist. We offer more than just selection criteria writing. We also offer resume and cover letter writing as well as panel interview training.
Article References
Indeed (5 June 2025) ‘How to Write a STAR Method Resume’, Indeed, accessed 29 July 2025.
Seek (3 December 2024) ‘How to use the STAR interview technique’, Seek, accessed 29 July 2025.